Privacy Policy

1. Introduction

The Courier ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp automation service.

2. Information We Collect

We collect the following types of information:

• Account Information: When you register, we collect your name, email address, and business details.
• WhatsApp Connection Information: We store information related to your WhatsApp Business account connection.
• Message Data: We process message content to enable our chatbot functionality.
• Usage Information: We collect data about how you interact with our platform.
• Technical Information: This includes IP address, device information, browser type, and operating system.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To process and respond to WhatsApp messages on your behalf
• To improve and personalize your experience
• To monitor usage metrics and analyze trends
• To communicate with you about service-related announcements
• To prevent fraud and enhance security

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies who assist us in operating our service.
• Business Partners: Trusted partners who help us provide and improve our service.
• Legal Requirements: When required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Restrict or object to processing of your personal data
• Data portability
• Withdraw consent

7. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@thecourier.live