Terms of Service

Last Updated: April 26, 2025

1. Agreement to Terms

By accessing or using The Courier's WhatsApp automation service, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.

2. Description of Service

The Courier provides a WhatsApp automation platform that enables businesses to automate customer service through chatbots. Our service allows you to connect your WhatsApp Business account, create automated responses, and manage customer interactions.

3. Account Registration and Requirements

To use our service, you must:

  • Be at least 18 years old
  • Register for an account with accurate information
  • Have a valid WhatsApp Business account
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account

4. Subscription and Payment Terms

Our service is available on a subscription basis with different pricing tiers:

  • Subscription fees are charged on a monthly or annual basis
  • Payment is due at the beginning of each billing period
  • Subscriptions automatically renew unless canceled before the renewal date
  • Price changes will be communicated at least 30 days in advance
  • Refunds are provided in accordance with our Refund Policy

5. Acceptable Use Policy

You agree not to use our service to:

  • Violate any applicable laws or regulations
  • Send spam, unsolicited messages, or prohibited content
  • Harass, intimidate, or threaten others
  • Distribute malware or conduct fraudulent activities
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to our systems

6. WhatsApp Platform Policies

You acknowledge that your use of our service is also subject to WhatsApp's Platform Policies and Terms of Service. You are responsible for ensuring your use of The Courier complies with these policies, including limitations on messaging, prohibited content, and opt-in requirements.

7. Data Usage and Privacy

Your use of our service is also governed by our Privacy Policy, which outlines how we collect, use, and share your information. By using The Courier, you consent to our data practices as described in the Privacy Policy.

8. Intellectual Property Rights

The Courier and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service without explicit permission.

9. Limitation of Liability

To the maximum extent permitted by law, The Courier shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service, including but not limited to loss of profits, data, or business opportunities.

10. Service Modifications and Termination

We reserve the right to:

  • Modify or discontinue any part of our service
  • Update these Terms of Service at any time
  • Suspend or terminate your account for violations of these terms

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which The Courier is registered, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@thecourier.live